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Michele F. Mennen |
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About Michele |
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Relationship Management
In today's world, there is a need for authenticity in organizations. People don't bring their true sense of self to work and wonder why they lack a passion for what they do. Organizations are then left trying to account for low morale and productivity. Corporations are also plagued with unproductive meetings and unresolved conflict, direct results of unauthentic dialogue amongst its members. This impacts organizational effectiveness, efficiency and overall business success.6315 W. Foster Branch Dr. Pendleton, IN 46064 765-778-8749 Michele is aware of this need and specializes in facilitating workshops, teams, and coaching individuals in relationship management. She works with individuals at all levels of continuum-Intrapersonal-Interpersonal-Team and Group-Organization-and covers topics such as dialogue, team building, diversity, situational leadership and the Myers Briggs Type Indicator (MBTI), to name a few. Her courses are highly experiential, utilizing hands-on exercises to illustrate learning points and move participants through the stages of UNAWARENESS -> AWARENESS -> PRACTICE -> INTEGRATION quickly. In turn, this increases participant transfer of training back to the workplace. She will also tailor each learning event to meet your organization or team's specific needs. She focuses on the individual uniqueness and commonality employees bring to the workplace and how they can better appreciate, celebrate, and utilize these similarities and differences to succeed in their interactions and improve the bottom line. Her passion for creating a rewarding work experience is evident within minutes of meeting her and her presentations leave you inspired to instill change both personally and professionally. Michele is certified to administer and conduct feedback sessions on the Myers Briggs Type Indicator (MBTI), renowned as one of the most valid and reliable personality instruments worldwide. Knowledge of the MBTI dimensions, one's individual preferences, and how people differ on the four scales can have a dramatic impact on employee, management and customer relations, teamwork, and ultimately organizational success. Some examples of Michele's facilitated workshops include:
She transitioned to their Training Department and committed herself to facilitating better work relations corporate-wide. She has been a dedicated and well-respected trainer, facilitator, and personal coach within the organization the past six years. She is also an integral part of a team that developed and facilitated a local leadership development course internationally recognized by the American Society for Training and Development (ASTD) in 1998 in its "Managing Change" category. Her team was the only government entity recognized. |
Course Descriptions |
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Authentic Dialogue "The way we change our organizations is by changing our conversations." Peter Block When asked, "What is the biggest challenge you face as a company?", most organizations would mention communications at the top of their list. In actuality, corporations don't suffer from communication problems; they suffer from lack of communication. Why is this the case? Perhaps it's because most conversations end up a discussion rather than a dialogue. Discussion, similar in form to discussion, is defined by Webster's dictionary as a written or spoken orderly treatment of any subject, verbal exchange of ideas. Dialogue, on the other hand, is defined as a literary work in conversational form. As part of this seminar, individuals will discover the difference between discussion and dialogue. They will also participate in numerous interactive exercises that illustrate typical hinderances to authentic dialogue and effective communication. Participants will be introduced to the two deadly barriers that inhibit communication from occurring in the first place as well as what gets in the way should communication take place at all. Practical tools will also be presented and practiced which will help overcome the barriers to initiating communication and maintaining it effectively. Participants will also discuss typical mental models, or mental tapes, that tend to get in the way of authentic dialogue as well as ways to disarm such tapes. COURSE BENEFITS: Individuals will be better equiped to:
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Introduction to the Myers-Briggs Type Indicator (MBTI) "When people differ, a knowledge of type lessens friction and eases strain. In addition, it reveals the value of differences. No one has to be good at everything." Isabel Briggs Myers In this highly interactive course, participants will be introduced to the Myers-Briggs Type Indicator (MBTI), the most widely used psychological instrument in the world. The theory behind this highly valid and reliable instrument came from Swiss physician-psychologist Carl Jung. He believed people could be identified by their different and valuable preferences for understanding and viewing both the world and themselves. The MBTI was developed over a 30 year span by Isabel Briggs Myers as a practical application tool to assess the different psychological types Jung identified. The MBTI is based on Jung's theory that individuals will organize information and perceive the world in different ways based on the following eight preferences: Extraversion or Introversion (EI) - This scale indicates a person's primary orientation: an active orientation to the outer world, or a reflective orientation to the inner world. Sensing or Intuition (SN) - This scale shows a person's preferred mode of perception: attention to details, facts & the present, or attention to possibilities, theory & the future. Thinking or Feeling (TF) -- This scale identifies a person's preferred basis for decisions: logical analysis or personal values. Judging or Perceiving (JP) -- This scale reveals whether a person favors a lifestyle that is more decisive and planned or a lifestyle that is more flexible and spontaneous. Participants complete the MBTI instrument and return it prior to the course. They will then experience the eight psychological dimensions in action during the session. This intense learning experience consists of real-life exercises, discussion, and application to both the home and work environment. Based on self-selected preferences, people receive a four-letter "type" designation. There are sixteen personality type possibilities. The four-letter type preferences are then further validated by each participant's personal interpretation of his/her results. COURSE BENEFITS: An understanding of personality type will help participants:
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The Temperament Challenge (What motivates different types of people?)
"You do not lead by hitting people over the head - that's assault, not leadership." Dwight David Eisenhower This course is a natural follow-up to the Introduction to the Myers-Briggs Type Indicator (MBTI). Course participants will take the next step in personality awareness, understanding how the MBTI's eight personality dimensions interact to further explain human behavior and motivation. Individuals will be exposed to David Kiersey's four temperament styles and experience the differences first-hand through facilitated exercises and activities. As a result of attending this session, individuals will gain a basic understanding of what each temperament values most, what motivates them, and what will most likely cause conflict when dealing with each of them. They will also learn how to better communicate, persuade, and work with individuals similar and different from themselves. Participants will leave the session viewing "difficult" people as "different" and with insight into how to better relate with them. A brief summary of the different temperaments follows: Sensing Judging (SJ) - Respond to what needs to be done today in a careful, planful, and thorough way. Values the work ethic, productivity and efficiency. Sensing Perceiving (SP) - Quick to respond to the immediate needs of a given situation. Values handling situations in an expeditious, out-of-the ordinary way. Intuitive Feeling (NF) - Insightful and focuses on what is beneficial to people and the common good. Values personal growth, development and community values. Intuitive Thinking (NT) - Focuses on competence, working with theoretical concepts, ideas, structures, and situations. Values using ingenuity, logic, and strategic analytical style to solve problems. COURSE BENEFITS: Participants will be able to:
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Synergy through Diversity "When we think about the variety of gifts people bring to corporations and institutions, we see that the art of leadership lies in polishing and liberating and enabling those gifts." Mac DePree, "Leadership is an Art" Statistics show that the composition of the workforce is changing at a rapid pace, becoming more diverse every day. Cultures and organizations that celebrate and capitalize on this diversity will thrive and flourish while those that attack and evade individual differences will fail. Typical diversity courses tend to concentrate on only one general type of diversity, physical diversity, which is the type of diversity most commonly dealt with from an Equal Employment Opportunity (EEO) standpoint. While physical types of diversity are important, they only touch the tip of the iceberg in regards to human diversity. This dynamic, introspective course speaks to the full range of diversity, going beyond basic EEO diversity classifications of gender, race/ethnicity, and age. Participants will investigate their own personal placement on the diversity continuum, which ranges from attacking the differences to celebrating them. They will also experience activities designed to touch on basic areas of diversity and participate in discussions around how ignorance to them can destroy an organization. COURSE BENEFITS: This course will help participants:
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Rushford & Associates
303-989-3796 (voice) ~ 303-985-4996 (fax)
Email Us
615 South Xenon Court ~ Lakewood, CO 80228
303-989-3796 (voice) ~ 303-985-4996 (fax)
Email Us
615 South Xenon Court ~ Lakewood, CO 80228
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