A four-day training session

Plan TODAY for your Counselors of Tomorrow!!

EEOC has strict guidelines on the training necessary for individuals to serve as EEO Counselors. This 32-hour training session covers all the required information for certification.

As the first official contact point in the EEO complaint process, the EEO Counselor is a key figure in resolving the complaint at the lowest possible level. To operate effectively, counselors must be able to gather appropriate facts to identify if a discriminatory act may have taken place, be knowledgeable about their specific agency and skilled in dealing with people. A well trained counselor can provide management with information to make an informed decision to assist in resolving the complaint at the informal level to avoid the high cost of processing a formal discrimination complaint.

This course will provide EEO background information, fact-finding techniques and communication techniques to operate effectively as an EEO counselor. This four day course will take the student from the beginning of EEO through the settlement agreement and report writing requirements, providing the most up-to-date skills and techniques necessary for a successful counseling session.

Please note: Each student must satisfactorily complete the Moore &Associates Certification Examination.

Our training method, Tell Me-Show Me-Involve Me, is never more evident than during this course. Included in the framework of the course are:

• Evolution of EEO
• Understanding 29 CFR 1614
• Understanding the EEOC MD 110 Claim Intake
• Interviewing the claimant Rights and Responsibilities
• Conducting Management Interviews
• Conducting Joint Settlement Meetings
• Negotiated Settlement Discussions
• Management Expectations of EEO Counselors
• Conducting the Final Interview
• EEO Counselor Report No-No's
• Conducting Resolution Discussions
• Resolution Agreements
• Power and its impact on Discrimination
• Conducting Harassment Interviews, Sexual or Otherwise
• Reasonable Accommodation Rule Changes
• and more!

About the trainer: Greg Moore has years of experience in the Federal EEO field. Greg is the former Equal Employment Manager for the Defense Contract Management District - West. He was formerly a Senior Trainer for the Defense Equal Opportunity Management Institute (DEOMI) at Patrick AFB, Florida. He was the program manager for all EEO counselor courses providing training to DoD professionals in many Department of Defense agencies, and non-DoD agencies, on three continents. He was a member of the DEOMI Mobile Training team tasked by the Secretary of Defense to provide Senior Leader EO Training to all General Officer, Flag Officer, and new Senior Executive Service (SES) members in DoD.

Send registration information to:
Rushford & Associates
615 South Xenon Court
Lakewood, CO 80228-2820
Fax forms to: 303-985-4996

Tuition: $955 per person

Tuition includes copies of Moore & Associates publications: EEO Counselor
Quik Reference Checklist, Negotiated Settlement Discussion Quick Reference
Checklist and The EEO Counselor Training and Resource Guide.

Cancellation Policy: Nominations cancelled 30 days prior to class date, no charge.
Cancellations from 30 to 15 days prior to class, $475 fee charged.
Cancellations 14 days or less, full fee of $955 will be charged.
Substitutions accepted until the first day of class
Space is limited. Please register early.

Your training expenses-including tuition, travel, meals and lodging-are tax deductible according to Treasury Reg. 1.162-5 Coughlin vs. Commissioner, 203F 2d307.
Space is limited - Please register early
No cancellations after 2 weeks before the class; substitutions accepted.
For more information contact Rushford & Associates on 303-989-3796 or fax 303-985-4996 or email us