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Role of the Special Emphasis Program Manager

A three-day training session

Background: Working with management to identify potential EEO problems and develop workable solutions is a main objective for each of the special emphasis program areas.

In order to do this effectively, the Special Emphasis Program Manager (SEPM) must have an understanding of anti-discrimination laws, possess good problem solving skills to identify if discrimination exists and be able to present alternatives to management and employees in a positive manner. This course is designed to help the SEPM develop the skills necessary to do this.

Training Special: A copy of the Special Emphasis Program Manager's Handbook, revised March 2007 which retails for $149.95 is included in the course tuition.

The Handbook is the most complete desk reference available for SEPMs. It contains information on the technical aspects of federal special emphasis programs and a wealth of information on related civil rights materials.

Training Objectives:
  • Identify individual roles as Special Emphasis Program Managers
  • Understand the overall EEO and AAP process and laws
  • Outline the roles and responsibilities of EEO officials
  • Evaluate management policies and practices for SEP ramifications
  • Work with management and employees to overcome employment barriers


Note: This is a basic course. Individuals with extensive EEO experience or background should consider attending Advanced Implementation Techniques for Special Emphasis Programs.

Course Content: Learn about your special emphasis program from square one.

The session will include the following topics:
  • Individual SEPM roles - similarities and differences
  • SEP goals and objectives
  • EEO Officials and their roles
  • Difficulties in implementing EEO programs
  • The language of civil rights
  • Differences between EEO, Affirmative Employment & Diversity
  • Disparate treatment and disparate impact
  • Systemic discrimination
  • The discrimination complaints process and the SEPM's role
  • Upward Mobility: What it is and how it works
  • Sexual harassment and the SEPM's role
  • Analyzing workforce data
  • Underrepresentation rates and SMSAs
  • Operating with a budget
  • Potential areas to review for EEO purposes
  • Affirmative action items, what they are, how to write them
  • Gaining the support of and working with management officials
  • Developing your individual work plans and action items


Who should attend: Equal Opportunity Specialists, Hispanic Employment Program Managers, Federal Women's Program Managers, Disability Employment Program Managers, Black/ African American Program Managers, Asian American/Pacific Islander Program Managers, Native American Program Managers and others with equal opportunity responsibilities.

Participant comments

    This is a wonderful program. Every government agency should send their representatives.

    The entire program was excellent. I would recommend it to every Special Emphasis Program Manager.

    I think the SEPM Handbook will be a valuable resource that I will refer to often.

    This has been one of the best and most beneficial courses I've attended.

    A great investment - not only money, but time!

About the instructor: Carrolle A. Rushford is a trainer, consultant, and author in Denver, Colorado. She has taught courses in equal employment opportunity, sexual harassment and special emphasis programs since 1975, first as a trainer for the U.S. Office of Personnel Management, then as an Equal Opportunity Specialist for the Federal Highway Administration.

She is the author of the Special Emphasis Program Manager Handbook, the only manual of its kind designed to guide SEPMs through their roles and responsibilities.

Carrolle's innovative, energetic presentations and down-to-earth style have become her speaking trademarks. She is well known for her personal enthusiasm, and her skill in presenting material in an informative and interesting manner.

Nomination procedures: Agencies and companies should submit nominations on an agency training form, purchase order or in a letter showing participant's name, title, agency/company, mailing address, phone number and billing instructions. Personal checks, company vouchers, VISA and Mastercard are accepted.

Send registration information to:

Send registration information to
Rushford & Associates
615 South Xenon Court
Lakewood, CO 80228-2820
Fax forms to: 303-985-4996

Tuition: $795 per person (Includes SEPM Handbook)

Call for list of hotels close to training site

Cancellation policy:
Nominations cancelled 30 days prior to class date, no charge.
Cancellations from 30 to 15 days prior to class, 50% fee charged.
Cancellations 14 days or less, full fee charged.
Registration deadline: Two weeks prior to the start of class

Substitutions accepted until the first day of class

Space is limited
Please register early
    Your training expenses—including tuition, travel, meals and lodging—are tax deductible according to Treasury Reg. 1.162-5 Coughlin vs. Commissioner, 203F 2d307.

    For more information contact Rushford & Associates on 303-989-3796 or fax 303-985-4996 or email us.


Rushford & Associates
303-989-3796 (voice) ~ 303-985-4996 (fax)
Email Us
615 South Xenon Court ~ Lakewood, CO 80228

Copyright ©1999 - 2008  Rushford & Associates